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What kind of email is a transactional email?
Transactional emails are automated emails sent from one sender to one recipient, usually related to account activity or a commercial transaction.
How to create a transactional email strategy?
The first step to create your transactional email strategy is to identify the content where you can increase engagement with your audience, says Chris. Look at your current email strategy, and see if there’s a touchpoint that could benefit from personalized content. “Maybe there’s an onboarding series keyed to actions taken by someone,” he says.
Can You Send transactional emails through marketing automation platform?
All transactional emails are. Should you send transactional emails through your marketing automation platform? You should not send transactional emails through your marketing automation platform. Customers should always be able to unsubscribe from marketing emails. It’s the law!
Can you use ActiveCampaign to send transactional emails?
Sending your marketing emails through ActiveCampaign is awesome. But your transactional emails (like order confirmations and receipts) should come from another platform. (Note – it’s still a good practice to send an additional automated follow-up email, which you can do in ActiveCampaign).
How to find email delivery issues in Office 365?
Go to Admin > Service settings > Email, calendar, and contacts. Under Email troubleshooting, click Troubleshoot message delivery. By default, message trace is set to search for all messages sent or received by your organization in the past 48 hours. You can choose Search at the bottom of the page to generate this report.
What to do if you have an email delivery issue?
Check the service health page for progress updates. In this case, you don’t need to open a service request because CompanyName is already working to resolve the issue. Sometimes an email message gets lost in transit, or it can take a lot longer than expected for delivery, and your users can wonder what happened.