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Where are email drafts in Salesforce?
From Setup, enter Support Settings in the Quick Find box, then select Support Settings. Click Edit. Select Enable Email Drafts .
Can you save draft emails in Salesforce?
Note Drafts aren’t auto-saved. Each case can have only one draft email associated with it, so if you’re working on a case with a draft you or someone else has saved, you won’t be able to write another email until that draft is sent or discarded.
How do I find email drafts?
How to Recover an Email Draft
- Sign into your email account. You may have to enter your user name and password to view your messages.
- Double-click on the “Saved Drafts” or “Drafts” folder. This is typically on the left side of the screen.
- Warning. Not all emails are sent in the “Drafts” folder.
Why are my emails drafts?
A draft is simply an email message you haven’t yet sent. It’s not the same thing as an email waiting to be sent. Nope, it’s an email message you close by choosing File→Save or closing the window rather than clicking the Send button. This act places the message into the Drafts folder.
How do I send a draft email?
Using a Draft to Compose a Mail Message
- Choose New Message from the Compose menu.
- Compose the message as you normally would.
- Choose Draft Message from the Save As button at the bottom of the window, or from the Save As submenu of the File menu.
- Type a file name under Draft Name.
- Click Save.
Why does my Gmail keep saving drafts?
Hi Dan, if your Gmail is accumulating drafts and not deleting them when you send the message, then you are more than likely not using Firefox (per your categories) to manage your Gmail account. This happens when you are using desktop email software and it is set to save drafts on the server.
Is there a way to recover a deleted draft email Outlook?
In Outlook, go to your email folder list, and then click Deleted Items. Important: If Recover Deleted Items From Server isn’t there, your account doesn’t support recovering an item that’s no longer in your Deleted Items folder. Select the item you want to recover, click Restore Selected Items, and then click OK.
How do I send a draft email in Gmail?
Saving drafts
- Click Drafts along the left side of any Gmail page.
- Click the message you’d like to continue composing.
- Edit the message, and click Send, Save Changes, or Discard.
How do you send a draft email in Gmail?
Create or change templates
- Open Gmail and click Compose.
- In the Compose window, enter your template text.
- Click More. Templates.
- Choose an option: To create a new template, click Save draft as template Save as new template.
- (Optional) To send an email, compose your message and click Send.