Why is my HTC says mobile data disconnected?
Reset network settings is known to effectively fix mobile data issues on the HTC One device. Head to Settings > Backup & reset > Network settings reset, and confirm.
Why does the data on my phone keep disconnecting?
The network frequently disconnects and reconnects due to the network speed limit of the data plan. Some mobile data plans limit the network speeds if the data you use exceeds the threshold. You can contact the customer service of the carrier to check if you have used more data than what is permitted by the plan limit.
What to do if mobile data is disconnected?
Remove and Re-Insert Your SIM Card
- Before rebooting, turn on Airplane Mode.
- Wait for 30 seconds, then turn Airplane Mode off.
- If you still don’t have data, turn airplane mode back on, turn your phone off, wait for a minute, turn your phone back on, turn airplane mode off, wait for 30 seconds, then turn mobile data on.
How do I use mobile data on my HTC?
From the Home screen, swipe up and then find and tap Settings. Tap Data usage. Tap the Mobile data On/Off switch to turn it on or off.
Why does my 4G keep disconnecting?
Your wireless connection is too weak: WiFi signal is not strong enough or you are near the edge of the WiFi coverage. 4G / LTE / 5G cellular signal is not strong enough or you’re somewhere indoors and the signal has to pass through many walls / obstructions.
How do I stabilize my 4G connection?
How Can I Improve My 4G LTE or 5G Speed?
- Get a New Phone/Hotspot. If you’re using an old device, a new phone or hotspot may allow you to connect to new bands.
- Use External Antennas. Many hotspots from major carriers like AT, Verizon, Sprint and T-Mobile support external antenna ports.
- Use a Signal Booster.
How do I change my APN settings on my HTC?
APN & data settings
- From any Home screen, tap the Apps icon.
- Tap Settings.
- Tap Mobile data.
- Tap Access Point Names.
- If available, tap the T-Mobile US APN (the bullet point fills with green). If not available:
- Tap the Menu key.
- Tap Save.
- Tap the desired APN profile you want to use.